the uk’s premier independent valuation service

Contact Us

 

Contact Us

Telephone

Our main switchboard number is 0121 236 6951 and its opening hours are 8.30am until 4.00pm Monday to Thursday and 8.30am until 3.30pm on Friday. 

Please find below a quick start guide to our telephone system that will help you to get through the right team.

Once you’ve heard the words Welcome to The Assay Office Birmingham, you can select your options. So, if you're calling to check on an existing hallmarking order, you would simply press 1 then 1. 

Telephony Tree 

Email Addresses

Hallmarking Registration Enquiries: registration@theassayoffice.co.uk
Valuation Services: safeguard@theassayoffice.co.uk
Gemmological Services: gem@theassayoffice.co.uk
Precious Metal Analysis: testing@theassayoffice.co.uk
 

PLEASE CONTACT US FOR MORE INFORMATION OR TO REQUEST A QUOTE...





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Where To Find Us

Postal Address

AnchorCert Group
1 Moreton Street
Birmingham
B1 3AX

Opening hours are 8.30am until 4.00pm Monday to Thursday and 8.30am until 1.00pm on Friday

Sat Nav Address

AnchorCert Group
1 Moreton Street
Birmingham
B1 3AS

Additional Instructions

When driving to AnchorCert Group please note:

  • Moreton Street – connects Pope Street and Carver Street and is two way
  • Pope Street is one way and Moreton Street can only be accessed by turning right
  • Carver Street is one way and Moreton Street can only be accessed by turning right

For Trade and Public Customers using business services

The entrance to Customer Services is on Moreton Street

If you have substantial items to deliver or collect, please use the secure Goods In drive through area.  To use this access, please notify us before your visit by emailing security@theassayoffice.co.uk  with the vehicle registration number, vehicle make, company name and company contact details.

For General Visitors and Suppliers

Please go to the Staff entrance in Moreton Street and press/ring bell to alert security

Visitors are only permitted on site with a prior appointment or invitation.

Main Public Entrance on Icknield Street

The entrance on Icknield Street is the main entrance for all Public Visitors and those attending Training Courses, Heritage Visits, Jewellery Valuation Events and other Public Events, Conferences and Exhibitions. 

Download Directions Map

 

 

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