Useful Info


Jewellery and Watch Re-Valuation Service introduced during COVID-19

Due to the outbreak of COVID-19 and the strict social distancing rules which the public are being requested to adhere to during these difficult times, there has been a temporary change announced by the Institute of Registered Valuers (IRV) which enables Valuers of Jewellery and Watches to re-value items they have previously seen without having to see the items again.  

This means that if you require your previous valuation undertaken by SafeGuard to be up-dated for insurance purposes, you can request an up-dated valuation based on the following criteria without having to submit the item:


  • We will require written assurance from you by email that you still own the item and that to the best of your knowledge the item is in a similar condition to when it was last valued.
  • We will require you to photograph your item against a newspaper or something similar to ‘date stamp’ it and submit this photograph together with your name, address, telephone number to the email address below.  If you have a copy of your previous valuation to hand please include this also.
  • It is important that you seek written confirmation from your insurer that they will accept the Valuation undertaken on this basis. 
Your updated valuation will be produced with a note on the document confirming that the item has not been seen due to the extraordinary conditions brought about as a result of the Covid-19 global pandemic.
When your updated valuation has been completed, within approximately 7-10 working days, you will receive a telephone call from a member of our Customer Services team to collect payment before your Valuation is emailed to you. 

The charge for this service is £50 per item, inclusive of VAT.
If you have any queries and wish to discuss this service in more detail, please CONTACT US HERE.


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